SHAI VoiceNote Agent
The First AI Assistant for business meetings
with full support for the Kazakh language
Designed for companies in Kazakhstan that value:
Multilingualism
Kazakh, Russian, and Mixed
Security
Operates in a closed environment
Context
Corporate glossary
what voicenote can do
Key features
Online meetings
Connecting to online meetings Zoom, Google Meet, Microsoft Teams and the ability to integrate with corporate systems
Audio file processing
Uploading ready audio files Support for popular formats
Transcript / Notes
Generation of transcripts and summaries with 97% accuracy
Audio player
Ability to listen to meeting recordings
Today, working meetings involve lengthy manual notes, missed agreements, and data stored in unsecured spaces.
SHAI VoiceNote
automates work
after meetings
Records and transcribes meetings
LIVE
Транскрибирование...
Understands real conversational language
Generates structured transcripts and summaries
Works within the company’s closed network
For whom
Designed for organisations where control, accuracy, and data security are important
Large corporations and holdings
Finance, industry, infrastructure
Teams with on-premise and information security requirements
The public sector and quasi-governmental companies
How SHAI VoiceNote Agent Works
1
Connection
2
Recognition
3
Data Processing
4
Text Summary
Connection
The user connects the SHAI VoiceNote Agent to a call, meeting, or conference.
Speech Recognition
Accurate transcription of speech in business meetings
Understanding live speech
VoiceNote recognizes live speech, understands context, accurately conveys the meaning of discussions, and can also filter out profanity.
Automatic speaker identification
Identifies and segments speakers Correctly distinguishes participants and timestamps
00:15
Moderator: 00:32
Business Analyst: 00:32
Analyst: Support for multilingual meetings
Support for Kazakh and mixed speech. Transcribes Kazakh, Russian, English, and their combinations.
00:32
Азамат Азаматов: -Ребят, біз вот осы таск бойынша апдейт берейікші.
-Соңғы рет мен көргенде, вроде бәрі ок болатын, но QA әлі approve етпеген.
-Мейби просто забыл, но все равно давайте чекнем еще раз.
-Асет, сен merge жасайсың ба, әлде мен итерейін бе?
-Өйткені бүгін deploy керек қой.
Instant processing after the meeting
Quick processing of meetings VoiceNote prepares the transcript and summary immediately after the meeting ends.
Enterprise feature
Corporate glossary and industry terminology
VoiceNote can take into account your company’s language: terms, abbreviations, project names, and internal formulations.
Training on customer data
VoiceNote can be further trained on your company’s terms, documents, and meeting history.
IRD
→ Internal Regulatory Documents
RLA
→ Regulatory Legal Acts
UCP
→ Unified Communication Platform
Recognition of complex and rare words
Can accurately capture product names, surnames, codes, and industry terms
Recognition accuracy
97%
With corporate glossary
Protocols that require no editing
Employees will no longer need to manually correct errors in terms or names.
Before
— We need to agree on this document with the IRD (?), so that it complies with all RLA (?), otherwise the lawyers won’t accept it. — Yes, I saw the template, but there are differences from what is usually in the IRD (?). — By the way, we will still send the document through the UCP (?), so we will upload the final version there right away.
After
— We need to agree on this document with the IRD (Internal Regulatory Documents), so that it complies with all RLA (Regulatory Legal Acts), otherwise the lawyers won’t accept it. — Yes, I saw the template, but there are differences from what is usually in the IRD (Internal Regulatory Documents). — By the way, we will still send the document through the UCP (Unified Communication Platform), so we will upload the final version there right away.
Emotional Intelligence
Emotional Speech Analytics: tone, mood, behaviour
VoiceNote analyzes both what was said and how it was said to reveal the true quality of communication.
Text-Based Transcript Analysis
Participation balance:
Speaker №1
45%
Speaker №2
35%
Speaker №3
15%
Speaker №4
5%
Identifies discussion dynamics and balance, critical moments and recommendations, clarity of statements, and overall communication quality.
Voice Tone Analysis
Reveals the emotional atmosphere of the meeting, confidence or hesitation in speech, emotional peaks, and moments of tension.
Business Impact
Sales and negotiations
Understanding the sincerity of agreement
Call centres
Improved service quality and customer satisfaction
Management
Early risk detection before critical decisions are made
security
Complete control and security in a closed loop
VoiceNote meets the highest data protection standards adopted in government and regulated entities.
On-premise deployment
The solution is installed on your own servers. You maintain full physical and legal control over your data.
Isolation from external networks
The system is capable of operating in a completely closed loop without access to external services.
Privacy guarantee
Data transmission to third parties or external providers is excluded.
Cloud Notetakers vs SHAI VoiceNote
| Cloud Solutions | ||
|---|---|---|
| Data Storage | Operation in a Closed environment | Data stored outside Kazakhstan |
| Support for the Kazakh language | Kazakh + Russian + Mixed Speech | Weak or no support |
| Control | Full Control Over Data | Legal and security risks |
| Corporate Terminology | Corporate Glossary | No corporate terminology |
| Customisation | Client-specific customisation | Limited customisation |
| Scalability | Integration into the ecosystem of corporate AI agents | Standalone service with no expansion options |
Cloud Solutions
Data stored outside Kazakhstan
Weak or no support
Legal and security risks
No corporate terminology
Limited customisation
Standalone service with no expansion options
Operation in a Closed environment
Kazakh + Russian +
Mixed Speech
Full Control Over Data
Corporate Glossary
Client-specific customisation
Integration into the ecosystem of
corporate AI agents
SHAI Agents
SHAI Compliance Agent
SHAI ServiceHub Agent
SHAI LegalHub Agent
SHAI Signal Agent
SHAI VoiceNote Agent
SHAI Focus Agent
